Friday, June 15, 2018

How To Fix Toshiba Flash Cards Preventing Shutdown / Restart in Windows 10

Windows 10 users may notice upon Restart that a "flash cards" program is preventing restarts and shutdowns. The easiest option is to select "restart anyway", and most of us will do this. However, the best option may be to disable the program.

The typical method of disabling (worked for previous versions) would direct a user to locate [Toshiba] "Flash Cards" in the Microsoft Startup Menu and disable . . . but WIN 10 users may not find it listed.

Instead, they should look for the term "function key" [Toshiba Function Key Main] in place of 'flash cards' . . . and they should look for it in Task Manager.

The Internets produced a visual, to guide us, with complete directions:




There may be some concern as to function key usability after performing this disable instruction. On our system, this didn't turn out to be a problem; the function key renders expected results when used with its target keys.

It should be noted that we have not tested every function command, and that users may have various results. So far, it seems that regular [automatic] updates had already installed a patch to maintain function key usability despite disabling the program [as named] in the task menu.

Other users may not have performed the required update, and can find it at Toshiba's support page; according to users at Tom's Guide, downloading the Toshiba Function Key Main version (1.1.15.4) update works to rectify the original issue, without having to disable anything.

Our experience is that the Task Manager > Toshiba Function Key Main > disable solution, demonstrated in this video we're sharing today, works . . . and we'd advise this method before downloading new files; however, this choice may be broken down into something as simple as personal preference. Understandably, users can be nervous about disabling programs with critical-sounding names [function key!] and might rather look into downloading the file from Toshiba's site.

Image of Toshiba Function Key install log, viewd in Windows Search

One could search "Toshiba Function Key Main version 1.1.15.4" in Windows Search and see if it's listed. There should be a version listed with a number either greater or lesser than 1.1.15.4. If it's lesser, then chances are that you need the update. In our case, the number is greater (and the steps in the video were the right solution for us).

No comments:

Post a Comment

Comments may be moderated, so there may be a delay before your comment posts.